COMMON QUESTIONS
What Would You Like to Know?
DO YOU PROVIDE EMERGENCY SERVICE?
Yes we offer emergency services for unexpected trip hazards that may occur between our regular inspections. You can request our assistance up to 4 times a year per property. Let us help keep your walkways safe and trip-free.
WHAT ARE YOUR FINANCING OPTIONS?
At our company, we understand that every client has unique needs and budget constraints. That's why we offer flexible pricing options that can be tailored to your specific requirements. Our pricing can be structured in two ways: per property billing and payment, or portfolio billing and payment. This allows you to choose the option that best fits your needs and budget. With our per property billing and payment option, you can choose to pay for each property individually, allowing you to customize your service plan to meet the specific needs of each property. Alternatively, our portfolio billing and payment option allows you to pay for all of the properties in your portfolio as a group. This can be a more cost-effective option for clients with multiple properties. Regardless of which pricing option you choose, you can be confident that you will receive top-quality trip hazard repair services at a competitive price.
HOW IS PROACTIVE SITE SERVICES DIFFERENT FROM ITS COMPETITORS?
Our company provides top-quality trip hazard repair services using the most advanced technology available. We utilize advanced saw cutting jigs and machinery to ensure that every hazard is cut safely and accurately. Our electronic measurement system and specialized horizontal control jigs and robotics ensure that every hazard is precisely cut to meet industry standards. We take a thorough and meticulous approach to every job, using the latest GPS technology to carefully inspect and measure each hazard. Our service plan is unparalleled in the industry, offering bi-annual service to every property in our portfolio. This provides our clients with peace of mind and confidence in our ability to keep their properties safe and compliant.
WHAT CAUSES TRIP HAZARDS?
Sidewalk trip hazards can be caused by a variety of things, such as uneven pavement, tree roots, or broken and cracked concrete. In general, anything that obstructs the path of a pedestrian and makes it difficult for them to walk safely on the sidewalk can cause a trip hazard. Additionally, poor lighting or other factors that make it difficult to see the ground can also increase the likelihood of tripping.
CAN OUR SERVICES EFFECT YOUR INSURANCE PRICE?
It is possible that using a trip hazard repair service could potentially affect insurance premiums. Insurance companies often consider the overall risk level of a property when determining premiums, and addressing trip hazards could potentially reduce the risk of accidents or injuries occurring on the property. However, it is important to note that the specific impact on insurance premiums will vary depending on the insurance company and the specifics of the policy. It may be beneficial to speak with your insurance provider to determine if using a trip hazard repair service could potentially affect your premiums.
HOW MUCH CAN A TRIP AND FALL LAWSUIT COST YOU?
In California, the average settlement for slip and fall cases ranges from $15,000 to $50,000. The outcome of these cases can be influenced by a variety of factors, including the severity of the injury, lost wages, and the presence of negligence. In some cases, additional damages for pain and suffering or punitive damages may also be awarded. These factors are taken into consideration when determining the final settlement amount.
WHAT DOES BEING ADA COMPLIANT MEAN?
The Americans with Disabilities Act (ADA) is a federal law that prohibits discrimination against people with disabilities. To be ADA compliant means that a building, or other facility meets the guidelines set forth in the ADA for accessibility by individuals with disabilities. This includes things like providing wheelchair ramps for buildings, sites are hazard free, parking areas are suitable for disabled persons etc. Being ADA compliant is important because it helps ensure that everyone, regardless of their abilities, has equal access to information and resources.
HOW IMPORTANT IS REASONABLE ACCOMMODATION?
The Americans with Disabilities Act (ADA) requires that buildings and facilities be accessible to people with disabilities. This includes both public and privately-owned buildings, such as apartment buildings and condominiums.
In the context of housing, a reasonable accommodation is any change to the rules, policies, practices, or services that would allow a person with a disability equal opportunity to use and enjoy a dwelling. For example, a resident in an apartment building who uses a wheelchair may request a reasonable accommodation such as a ramp to be installed at the entrance to the building, or for a designated parking space to be made available closer to the entrance.
It is the responsibility of the landlord or building owner to make reasonable accommodations for residents with disabilities, unless doing so would cause an undue hardship. An undue hardship is any accommodation that would be too difficult or expensive to provide, considering the size of the building or property and its resources. Factors that may be considered in determining whether an accommodation would be an undue hardship include the nature and cost of the accommodation, the overall financial resources of the building or property, and the impact of the accommodation on the operation of the building or property.
HOW LONG DOES OUR SERVICE TAKE?
Our inspections generally take 1-2 hours to complete, while the process of repairing trip hazards can take anywhere from a few hours to multiple days, depending on the severity and number of hazards present on your property. Our team will work diligently to ensure that all trip hazards are repaired in a timely and efficient manner, while also meeting all necessary safety standards. With our advanced technology and experienced crew, we are able to quickly and accurately identify and repair trip hazards, ensuring that your property remains safe and compliant.